Pandora's Puzzle Box
Answers to common questions. If yours isn't here, email support@solutionrooms.uk and we'll get back to you.
Solving a puzzle for the first time pays back its price, and each new star earns more, so solving a puzzle again faster is the way to earn. In the iPhone and iPad app you can also buy tokens: tap the token counter at the top right of any screen.
Close the app completely and open it again: a purchase that didn't finish is added when the game next starts. If a purchase is waiting for approval (Ask to Buy), the tokens are added once it's approved. Still missing? Email us with the date of the purchase. Refunds are handled by Apple at reportaproblem.apple.com.
Yes. There are no accounts, so your progress, tokens and expansion packs are kept only on your device, and deleting the app deletes them. Bought tokens can't be restored from the App Store, as they're used up when spent.
Open Options (the gear) and choose Reset progress. Tokens you bought and haven't spent, and expansion packs you bought, are kept.
Check the silent switch and the volume, then open Options and tap Restart sound.
Only anonymous play stats, which you can turn off in Options. See the privacy page.